FAQ

Frequently Asked Questions

Frequently asked questions related to Highway to Heal vol 3.0

What is a Flexi Pass?

Flexi Pass is a pass system to enable any traveler to choose a self designed easy going traveling style.
With a Flexi pass anyone
-can choose his/ her sharing transportation to reach the venue.
-can pitch his/ her tent in our venue, or choose homestay at his / her own choice.
-can buy any meals from the live food counter paying in real time.

What is a Prime Pass?

Prime Pass is a pass system to enable any traveler to choose accommodation as camping within our venue. The whole package will cover all of the mentioned facilities. No hassles at all.

What is a Deluxe Pass?

Deluxe Pass is a pass system to enable any traveler to choose accommodation as homestay rooms nearby our venue, with attached toilets. The whole package will cover all of the mentioned facilities. No hassles at all.
However venue to homestay and vice versa distance can be covered on walk or by sharing vehicles at a very nominal cost.

What items are there in food menu?

*This menu is only for Prime or Deluxe Pass. Flexi Passes - can buy any meals from the live food counter paying in real time.

Day 1:
Lunch on the way || Evening snacks: Tea, Veg Pakoda || Dinner: Rice, Dal, Chips, Chicken kosha.
Day 2:
Breakfast: Tea, Nun, Chana Masala || Lunch: Rice, Dal, Jhuri Aloo Bhaja, Mixed Veg, Fish Curry, Chutney, Papad || Evening snacks: Tea, Boiled Chola Badam chat || Dinner: Basanti Polao, Chicken Kosha.
Day 3:
Breakfast: Tea, Maggie, Boiled Egg || Lunch: Rice, Dal, Chips, Mixed Veg, Egg curry (Double), Chutney, Papad || Evening Snacks: Tea, Onion Pakoda || Dinner: Chicken Biriyani, Chicken Chaap
Day 4:
Breakfast.

What is food price for Flexi pass holders?

For flexi pass holders, food purchase is an option from live counter. The price is 500 INR a day for an individual. Which includes Lunch, Dinner & Breakfast.

How much time pick up car will take to reach destination from NJP/ Siliguri?

It will take around 5 hours to reach Mulkharkha from NJP / Siliguri.

What are the things to carry?

-Personal toiletries and medicines.
-Warm Clothes.
-Torch Light.
-Any munchies or snacks you might want to nibble on.
-An adventurous attitude!

Do I need to carry printout of passes?

Printout of ticket is NOT necessary. As long as crew and volunteers can see and validate your ticket on your mobile phone, you will be allowed to enter. There may be limited mobile network at the venue, so remember to save the ticket on your phone.

Do you have medical assistance in venue?

Yes, there will be on-ground medical professionals as well as vehicle support for any emergency situation.

What is the age limit to attend the event?

This festival is open to people of all ages, but children aged 10 years and above need a ticket to enter. All children under the age of 18, will need to be accompanied by an adult guardian at all times. Both the child and the guardian must have the same category of ticket. We would also recommend children use hearing protection so that they can groove to the music no matter where you take them.

Can I transfer my pass to someone else?

Yes, you can transfer your tickets. In advance let us know about it. So, plan ahead and you’ll be fine.

Can I cancel my ticket?

Yes, there will be non-refundable 1000 INR deduction from pass amount. Remaining amount will be refunded* to you.
*Refund is subjected to sending cancellation request from no. of days remaining of event. please see cancellation policy.

What is the cancellation policy?

The cancellation charges are as following:
-Cancellation before 6th January 2024 — 50% refund.
-Cancellation after 6th January 2024 — no refund.

What kind of ID do I need?

To enter Highway to Heal vol 3.0, you must present identification. So please carry a valid, government-issued ID, such as a passport, Aadhar Card, PAN Card, or driver’s license along with your Pass.

Can I smoke?

Highway to Heal vol 3.0 is a drug-free festival. Anyone found at the festival with any illegal substances will be removed immediately.

What are the tent size?

The tent will be allocated based on your group size. Generally we will provide 2-3-4 sharing tents. If you have a gang size of 8-10 persons, mention it in requirement. We will try our best to keep your gang intact.

How can we book Homestay?

All the mentioned homestays in accommodation page are located around our venue. You can give your choice in requirement field, while opting in for Deluxe Pass.
There are different types of (triple sharing, quad sharing etc.) rooms are available. By default, quad sharing is allocated in Deluxe pass. If you want to change allocation, please get back to us.